I’ve never had a touchscreen on a PC, so I don’t know if they usually work or not in preboot environments. Some things that may work would be WinRE/WinPE, as used by the Windows install/recovery media, various backup programs, etc., or Linux (any distro’s live USB, and also various backup programs use this). If you have a bootable USB drive that can be used to boot into any environment that enables the touchscreen, that might help narrow it down, though if it takes a day or two to manifest, that would be a long, boring wait. It’s not uncommon for manufacturing defects to reveal themselves when a device is new. ![]() ![]() It might be an issue with the driver or 1809, but it could also be a hardware malfunction, perhaps when something in there gets warm.
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